Or I could be really nasty and replace “Bad” with something else…
Yes, British Airways have done it to me again, they have delayed my luggage. And possibly this time, I might actually not get it at all.
EVERYTIME. Well, 4 out of 5 flights I take with them.
So, what happened this time?
I had an early flight from LHR so I decided to check-in online and print my boarding pass. I also checked how many hand luggage I am allowed on board because I wasn’t planning on checking in any. My things fit in my laptop trolley case and according to their website, passengers travelling within the UK could bring 1 standard bag plus one laptop case. However, when I got to the terminal, I was told that I should only have 1 hand luggage mainly because of BAA (the airport operators) restrictions, which totally makes their policy a big blah. So, I decided to check in the trolley case but decided to carry my laptop with me because I was hoping to do some work at the business lounge whilst waiting for boarding. The woman at the Fast Bag Drop tagged my suitcase and pasted the receipt behind my paper boarding pass.
As I was leaving the check-in area, another BA staff stopped me saying that she needs to change my boarding pass to their standard print as the paper one cannot be read at the gate. Again, another blah because what’s the point of online check-in and printing your own boarding pass? Anyway, she changed it and handed the new boarding pass to me and the luggage receipt, which I could only assume that was taken from my paper. Of course, I didn’t bother to check as I assumed that it was correct with my details on it.
Wrong.
When we were boarding the plane, I suddenly noticed that the luggage receipt indicated that the luggage associated with it was going to Newcastle and with last name LIU! Aaagggh! I ran back to the gate and made the staff aware of what has happened. They asked the check-in area if there was any bag there and confirmed there was none. So, where was it? Anyhow, they had asked me to go back on board because otherwise, I would delay the flight.
Feeling dejected and on the brink of a furious fit, I reflected upon possibilities during the hour flight. The most probable being the person who changed my boarding pass simply gave me a wrong luggage receipt. But following this reasoning, one can assume that even if I was given the incorrect receipt, my bag would still have made it to Edinburgh as it was tagged properly. I was hopeful as I landed at EDI but of course, I would be disappointed.
My suitcase was not there.
I went to baggage services and told them that my luggage was missing. They were not too fussy about it by merely telling me that it would turn up and they would deliver it to my hotel as she handed me the file reference number.
So, here I am, 24 hours later, still with no sign of my bag. I chased and chased yesterday but without any luck or hope that it would turn up. Mobile phones dying because my chargers are packed inside. Lucky I decided to carry my laptop with me. Imagine if I didn’t.
Like
I hope they’d send back your luggage soon!
what a major inconvenience! i’ve had one major incident with lost baggage — we went on a weeklong vacation and flew 14 hours non-stop to get to our destination only to find all our baggage missing. guess when we got them: 3 days after we got home. we had to buy everything at 7 times the cost because we were on a remote island that even water gets flown in.
I read a report that airlines are losing/delaying luggage at a higher rate this year than in the past. On our trip to Florence, hubby’s, and our friend Ron’s luggage was delayed. Ugh, they had to sleep in their flight-dirtied clothes and everything.
I am not feeling optimistic at all that I will get my luggage back, to be honest. And I’m flying back to London tomorrow. After all, what can you expect with the worst airlines for losing bags?
but you got lost bag insurance right? (they give you from $ 1,500 to $ 2,000 for lost bags)…
i filed for that previously, once for lost bag (which came up after 2 days) and for damage to bag (which they didnt care to pay, but a partner in the Philippines – probably Mr. Kwikie, picked it up to repair it)
Hay naku. We flew BA coming back from Europe to Boston. Like you, our luggage did not show up despite assurances by the ground crew that our bags “made” it despite the quick transfer due to the delay of the first leg of our flight. It took two days for our luggage to get back to Boston despite promises during three phone calls that their delivery person was on their way with it. They’re a bunch of BS artists. Yeah, that B should be for Bullsh** Airways.
That was such a hassle. Traveling should be fun and convenient. I hope it will not happen to me…
sorry to hear about what happened.. how sucky!! grr…